Privacy Policy

Koszalin Cookware operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Koszalin Cookware is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit, interact with, or make a purchase using the Services, or otherwise communicate with us. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you confirm that you have read and understood how we collect, use, and disclose your information.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Financial Information

  • Payment card details

  • Credit or debit card numbers

  • Payment confirmations

  • Transaction records

Account Information

  • Username and password

  • Account settings and preferences

  • Security questions

Transaction Information

  • Products viewed, added to cart, added to wishlist, or purchased

  • Order history

  • Return, exchange, or cancellation details

Communications

  • Information you provide when contacting customer support

  • Messages or inquiries sent to us

Device Information

  • IP address

  • Device type

  • Browser type and version

  • Network information

  • Unique identifiers

Usage Information

  • How you browse and interact with the Services

  • Pages viewed

  • Navigation behavior

Sources of Personal Information

We may collect your personal information from:

  • Directly from you (account creation, checkout, inquiries, communications)

  • Automatically when you visit our website (cookies, device data, browsing activity)

  • Service providers, such as payment processors, analytics tools, shipping partners

  • Business partners and other third parties

How We Use Your Personal Information

Depending on your interactions, we may use your information for the following purposes:

1. Provide, Improve, and Personalize the Services

  • Processing payments

  • Fulfilling and shipping orders

  • Managing your account

  • Processing returns and exchanges

  • Customizing your shopping experience

  • Recommending products

2. Marketing and Advertising

  • Sending promotional emails, SMS messages, or postal mail

  • Showing advertisements based on your browsing behavior or past purchases

  • Personalized marketing (as permitted by law)

3. Security and Fraud Prevention

  • Verifying identity

  • Detecting, investigating, or preventing fraudulent activity

  • Ensuring safe and secure transactions

4. Communications

  • Providing customer support

  • Responding to inquiries

  • Sending updates regarding your account or orders

5. Legal Compliance

  • Responding to legal requests and investigations

  • Meeting regulatory requirements

  • Enforcing our Terms of Service

How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

Service Providers

  • Shopify (hosting and ecommerce platform)

  • Payment processors

  • Fulfillment partners

  • Shipping carriers

  • Customer support tools

  • Data analytics providers

Business and Marketing Partners

We may share your information with trusted partners who provide advertising or marketing services.

With Your Consent

For example, connecting your account to social media or using third-party login systems.

Corporate Transactions

In connection with mergers, acquisitions, restructuring, or bankruptcy.

Legal Requirements

To comply with court orders, subpoenas, or regulatory obligations.

Relationship with Shopify

Our Store is hosted by Shopify. Shopify collects and processes personal information to operate and improve its platform. Your information may be shared with Shopify and transferred internationally.

Shopify may also use aggregated data across merchants to enhance services such as analytics, fraud detection, and advertising.

For more details about how Shopify uses your information, visit the Shopify Consumer Privacy Policy or access the Shopify Privacy Portal.

Third-Party Websites and Links

Our website may link to third-party websites that are not owned or controlled by Koszalin Cookware. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Information shared on public or social platforms may be visible to other users or third parties.

Children’s Data

The Services are not intended for children, and we do not knowingly collect information from anyone under the age of majority. If you believe a child has submitted personal information, please contact us and we will remove it.

Security and Retention

We implement security safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information for as long as necessary to:

  • Provide Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Delete your personal information

  • Correct inaccurate data

  • Request a copy of your information

  • Opt out of certain data sharing or targeted advertising

  • Manage marketing preferences

You may exercise these rights by contacting us using the information below. We may verify your identity before processing your request.

Complaints

If you have concerns about how we handle your data, please contact us. Depending on your jurisdiction, you may also file a complaint with your local data protection authority.

International Transfers

Your information may be transferred and processed outside your home country. When transferring data from the EEA or UK, we use approved mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Koszalin Cookware
Phone: 330-913-5749
Email: contact@brenvo.store
Address: 8295 Northwest 8th Place, Coral Springs, FL 33071, United States